Introduction

I’m Ticketing ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website and services, you agree to the collection and use of your personal information as described in this policy.

1. Collection of Personal Information

We collect personal information that is necessary for us to provide our services to you. This may include:

Contact Information**: Name, email address, and phone number.

Payment Information**: Credit card details and other payment information.

**Event Preferences**: Information about your event preferences and attendance history.

**Technical Information**: IP address, browser type, access times, and referring website addresses.

We collect personal information directly from you when you:

- Register an account on our website.

- Purchase tickets.

- Subscribe to our newsletter.

- Participate in surveys or promotions.

- Contact our customer support team.

2. Use of Personal Information

We use your personal information to:

- Provide and manage our services.

- Process your transactions and deliver tickets.

- Communicate with you about your account and purchases.

- Send you promotional materials and updates (you can opt-out at any time).

- Improve our website and services.

- Conduct market research and analysis.

3. Disclosure of Personal Information

We may disclose your personal information to:

- **Service Providers**: Third-party companies that provide services on our behalf, such as payment processing, ticket delivery, and marketing.

- **Event Organizers**: Necessary information shared with event organizers for the purpose of managing events.

- **Legal Compliance**: If required by law or to comply with legal processes.

We will not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include:

- Using encryption technology for secure transactions.

- Restricting access to personal information to employees who need it to perform their job functions.

- Regularly reviewing and updating our security practices.

5. Access to and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. To do so, please contact us at:

- **Email**: [privacy@imticketing.com]

- **Mail**: I’m Ticketing, Adelaide, Australia

We will respond to your request within a reasonable time frame and take steps to ensure the information is accurate and up-to-date.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies help us understand how you use our website and allow us to provide personalized content and advertisements. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

- **Email**: [privacy@imticketing.com]

Thank you for trusting I’m Ticketing with your personal information. We are committed to ensuring your privacy and providing a secure and enjoyable ticketing experience.