A. I’m Ticketing is an online platform that offers tickets to a wide variety of events, including concerts, sports games, theatre performances, festivals, and more. We aim to provide a seamless and enjoyable ticket booking experience.

A. Yes, it is completely safe. We use advanced security measures to protect your personal and payment information. All transactions are encrypted to ensure your data is secure.

A. 1. **Browse Events**: Use our search function or browse by category to find the event you're interested in. 2. **Select Tickets**: Choose your desired seats or ticket type. 3. **Checkout**: Enter your payment information and complete the purchase. 4. **Confirmation**: You will receive a confirmation email with your ticket details.

A. We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, Google pay, Apple pay and other popular payment options. Please see our payment options at checkout for more details.

A. Tickets are typically delivered via email as e-tickets.

A. If you haven’t received your tickets within the specified time frame, please check your spam/junk folder. If they’re not there, contact our customer support team for assistance.

A. Ticket orders are generally non-refundable and non-transferable. However, some events may have specific cancellation or exchange policies. Please check the event details and our terms and conditions for more information.

A. If an event is cancelled, you will receive a full refund. If an event is rescheduled, your tickets will typically be valid for the new date. We will notify you of any changes and provide instructions on how to proceed.

A. If you need further assistance, our customer support team is here to help. You can reach us via: - **Email**: [support@imticketing.com.au]